11 Legit Work From Home Live Chat Jobs (2026)
Saving money on legit work from home does not have to be complicated. We rounded up the essentials so you can spend less and skip the guesswork.
Key Takeaways
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- Remote customer service jobs sound like a great way to make money without leaving the house , until your phone rings, your kids start yellin...
Remote customer service jobs sound like a excellent way to make money without leaving the house , until your phone rings, your kids start yelling, the dog starts barking, and the neighbor decides that it’s a excellent time to mow the lawn.
Luckily, several companies now offer work from home chat jobs, where you provide customer support without having to take a phone call. If this type of job sounds like it would be a good fit for you, read on for our list of the best companies to work for.
Table of Contents
ToggleThe 11 Best Work From Home Chat Jobs
It’s key to note that there is some crossover between traditional customer service jobs and work from home chat jobs. For the purposes of this article, we’re only including companies that offer primarily chat-based work and that regularly hire chat agents.
In some cases, these positions do require employees to perform at least some over-the-phone customer support. We’ve noted whether that’s the case for each option below, and we’ve omitted options where phone support is a main aspect of the position. If you’re interested in those types of roles, you check out our list of the best work from home customer service jobs.
The factors we considered when ranking the chat jobs below include whether they hire U.S.-based agents, whether the company has a reputation of being good to work for based on employee reviews, and the pay/benefits package offered. Note that pay data is taken from employee self-reporting on various platforms like Reddit, Indeed and Glassdoor.
#1. Smith.AI
Type of work:Answering calls, chats and emails on behalf of law firms, tech/software companies, e-commerce companies and more.Expected pay:$15 per hour for U.S.-based operators ($16 if you’re bilingual). $11 per hour for operators based outside the U.S.Employee reviews:The employee reviews for Smith.Ai are overwhelmingly positive, citing employee-centered company culture and fair pay.How to apply: Visit Smith.AI’s careers page.Smith.AI works with small to mid-sized businesses, helping them manage customer contacts (both on the phone and via the web) that the company’s own in-house support staff is too busy to handle. Smith.AI hires full-time and part-time virtual receptionists to take calls and reply to chat and email messages, and these full-time employees are eligible for healthcare benefits.
This is more a virtual assistant position than some of the pure live chat agents on jobs listed below, but we’ve ranked it #1 because of the company’s stellar reputation.
#2. Apple
Type of work:You’ll provide first-line customer support for various Apple products and apps. Expected pay:Around $20 per hour.Employee reviews:Apple’s live chat agents appreciate the culture of Apple, as well as the decent pay rates. Employees also have a stock program and insurance.How to apply: Visit Apple’s support and service careers page.If you’re looking for a full-time chat support job that comes with benefits, becoming an Apple At-Home Support Advisor (i.e., a chat support specialist) may be a good move. However, if you’re looking to get your foot in the door with Apple in order to move up the company ranks, it likely won’t happen; several reviews note that upward mobility within the company is limited for customer support employees.
#3. Amazon
Type of work:Provide customer support for Amazon purchases and services. You help with returns, technical support, connecting devices, and so on.Expected pay:$15 per hour.Employee reviews:Employees say that Amazon has high expectations of performance, but they offer excellent training and a good company culture.How to apply: Visit Amazon’s customer service associates career page, and learn about the different positions available in our Amazon work-from-home jobs guide.Amazon hires chat agents in multiple countries in over a dozen languages. They also provide you with computer equipment, so if you don’t have a excellent tech setup, this could still be an option , just make sure you can have a wired internet connection with the required internet speeds. You’ll likely have to answer some customer service phone calls as well.
#4. outPlex
Type of work:OutPlex provides call and chat support for a variety of industries, such as healthcare, retail, financial, travel, broadband and more.Expected pay:$12.50 per hour.Employee reviews:Employees enjoy the laid back atmosphere and flexibility with breaks, though the customer service aspect can be stressfulFinal Thoughts
Before you check out, double-check legit work from home against current offers and any coupons you can stack. Small habits like this add up to real savings over a year.
Originally published at thewaystowealth.com.
Jenni Sisson
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