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Credit bureaus fined over deceptive credit score marketing practices

shieldSnaggyCodes Editorial Team calendar_todayJan 04, 2017 updateUpdated Jun 17, 2026 schedule3 min read verifiedFact-checked
Credit bureaus fined over deceptive credit score marketing practices

If credit bureaus fined over is on your radar, this short guide cuts through the noise. Here is what is worth knowing, and how to put it to work today.

Key Takeaways

  • Advertisement If you’ve ever felt like you’ve gotten a raw deal from the major credit bureaus, you could have some money coming back as rest...
  • Read more: 10 tips to quickly improve your credit score Equifax and TransUnion fined The Consumer Financial Protection Bureau (CFPB) has fin...
  • Both bureaus operated their consumer-focused credit score business on the premise of offering ‘free’ or $1 credit scores.
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If you’ve ever felt like you’ve gotten a raw deal from the major credit bureaus, you could have some money coming back as restitution!

Read more: 10 tips to quickly improve your credit score

Equifax and TransUnion fined

The Consumer Financial Protection Bureau (CFPB) has fined Equifax and TransUnion for deceptive marketing practices surrounding their credit score offerings.

Both bureaus operated their consumer-focused credit score business on the premise of offering ‘free’ or $1 credit scores. But those offers were on a trial-basis only.

After the trial was up, Equifax and TransUnion then hit shoppers with monthly recurring charges if they failed to cancel within sometimes as short a window as seven days.

The bureaus were also fined for telling consumers the scores they were being offered were the ones being used by lenders making credit decisions.

In reality, TransUnion offered its own proprietary VantageScore and Equifax sold a score based on its own Equifax Credit Score, which it calls an ‘educational’ credit score. Neither score is the FICO score that’s typically used by lenders.

Finally, the CFPB says Equifax also violated the Fair Credit Reporting Act through January 2014 by requiring shoppers seeking a free credit report via AnnualCreditReport.com to view Equifax ads before they could get the report.

As part of this action, both bureaus must truthfully represent the usefulness of the credit scores they sell and make it easier to cancel if you wind up enrolled in their subscription services.

What you need to know about getting your restitution

Now TransUnion and Equifax have been ordered to pay $5.5 million in fines to the CFPB.

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Another $17.6 million has been earmarked as restitution for consumers who were taken by the bureau’s deceptive marketing practices.

TransUnion will pay $13.9 million in restitution to affected consumers. Equifax will pay nearly $3.8 million to affected consumers.

If you have money coming back to you, you’ll receive a notification letter from the companies over the coming weeks.

Read more: 5 credit card myths that could harm your credit score

What you need to know about store credit cards

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Final Thoughts

The bottom line: a little research on credit bureaus fined over goes a long way. Compare your options, watch for seasonal offers, and never pay full price when a better deal is one click away.

Originally published at clark.com.

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Written & reviewed by

SnaggyCodes Editorial Team

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