User Interviews Review: We Earned $55 Per Hour Answering Market Research Questions
Trying to make the most of user interviews review earned? You are in the right place. Below we break it down in plain English, with practical tips you can actually use.
Key Takeaways
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- User Interviews is a research platform that pays members to participate in one-on-one interviews, focus groups and other types of research s...
User Interviews is a research platform that pays members to participate in one-on-one interviews, focus groups and other types of research studies. It’s similar to paid survey sites like Swagbucks and Survey Junkie, but the studies take longer to complete and are more involved, frequently requiring a phone call or video chat. They’re also harder to qualify for.
As a result, the pay rates are significantly higher. We tested User Interviews for two weeks, completing eight studies and earning $360 for 4 hours and 51 minutes of work. That amounts to a fantastic pay rate of $74 per hour. When factoring in the time it took to search for and apply to studies, that rate went down to a still excellent $55 per hour.
In this User Interviews review, we’ll cover how the platform works, what it’s like participating in studies, and who stands the best chance of qualifying for studies.
You can also jump directly to the data on our earnings, as well as our final verdict on the platform.
4.4/5User Interviews offers outstanding pay rates and an simple-to-use platform, although not everyone will qualify for the absolute best-paying studies.
Pros:- We earned a net rate of $55 per hour.
- Getting paid is smooth, fast and simple.
- Applying for studies takes about 1 minute, so failing to qualify doesn't result in a huge waste of time.
- Studies are time-consuming and must be completed during normal business hours.
- Our qualification rate was only 8%.
- The most lucrative studies typically require specialized skills or a specific professional background.
Table of Contents
ToggleUser Interviews: The Basics
User Interviews was launched in 2015 after its co-founders, who were trying to gather data to test and validate other ideas they were developing, realized that it was difficult to find qualified research participants.
The company is very open about its background, leadership, staff and clientele, which is welcome in an industry that can be less than transparent. Their full staff roster is available to the public, and they list the likes of Amazon, Pinterest and Kaiser Permanente as research shoppers.
Five Key Facts About User Interviews
- Basic qualifying information for each study is provided upfront. User Interviews does a good job supplying information about a study’s desired participants, which means you can quickly pass over studies that you won’t qualify for and focus your efforts elsewhere.
- Payments are primarily issued as gift cards, not cash. All of the studies we participated in offered an Amazon gift card option. A few also offered Reward Link, which is a service that provides a number of retailers to choose from. There is an occasional PayPal option, but these opportunities are very limited.
- The average pay per study is >$50. When collecting data for this review, we found that the payment range for studies on the site is between $10 and $350, with an average of $119 per study. However, the highest-paying studies are typically aimed at very specific audiences and are difficult to qualify for. Our average pay per study was $45.
- There is no cash-out minimum. The company says that participants receive their gift cards via email within 10 days of completing a study; we received ours within three days, on average.
- The average study duration is 66 minutes. During our testing period, the available studies ranged between 5 and 225 minutes and the ones we qualified for averaged 36 minutes in length.
User Interviews Study Types
There are a few study types available on the platform. In our experience, one-on-one studies are by far the most common, with “unmoderated tasks” coming in second. We did see a few multi-day studies posted, and even participated in one focus group, but both were much less common.
- One-on-one: These are online webcam, phone or in-person interviews between you and a researcher. You may be asked to provide your thoughts on a prototype, or to answer questions about a specific topic. During our testing, we reviewed a mobile app, two websites, and answered questions about our eating habits. All of these discussions occurred during normal work hours, which may be a problem if you have a full-time position with little flexibility.
- Unmoderated tasks: These are tasks you can complete on your own time, as long as you complete them by a researcher-provided deadline. After you finish the task, you may need to complete a survey. During our testing, we reviewed an ad campaign, a mobile app and a website, and were required to answer survey questions for each.
- Focus groups: You’ll meet with several other participants, through an online forum or an in-person session, to provide feedback in a group setting. We took part in an online focus group where everyone answered product packaging questions in real-time by anonymously typing responses.
- Multi-day or “diary” studies: These are longer commitments where participants complete tasks or interviews over a series of days or weeks. While we were not chosen to
Final Thoughts
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Originally published at thewaystowealth.com.
Vanessa Zeigler
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